Overall, I must say my experience in working with Roofing and Exteriors of Virginia on the re-roofing of my house was really good. Everything flowed and worked like clock work. Several months prior to my re-roofing work in October, my neighbor had gotten his roof shingles replaced which had turned out really well. Coincidently, I had been working towards having my roof re-shingled as well before the winter, since the old shingles had out-lived their performance due to age (about 15 years) and from shingles lost due to off and on periods of heavy wind. In talking with my neighbor, he referred me to his installer – Roofing and Exteriors of Virginia.
The company’s manager, Shawn Saunders, worked patiently and continuously with me from the beginning on the selection of my Certainteed shingles and other materials – advising and educating me along the way; all the way to completion of the project and clean-up with his crew. They worked quickly and efficiently on my two-story from early morning until about mid-afternoon.
I was quite satisfied with the quality of their work. Mr. Saunders has been back out to my place after about a week or so to check on the finished work and to see if everything was still okay, intact, or needed touch-ups. They showed concern to ensuring their work met my approval and to honoring the commitment to their warranty. Thanks again, E.V.E.
K Boston, Hampton, Virginia
“From my very first call to the clean up after the job was complete, I was very impressed. I cannot thank Shawn and the enough for the upstanding job they did on my new roof. It’s comforting to know there are still quality companies out there that do what they say there’re going to do.”
Doug Tuttle, Hampton, VA
Goodwill Market Center Metal Roof
“Thank you Shawn for all of your hard work and commitment to delivering this project on time and within our schedule. It has been a pleasure in working with you and your team on this project; I hope we work with you again on future projects. Your hard work, dedication and attention to detail are second to none”
Jay Wheedle, Site Superintendent CPG Inc.
Lincoln Military Housing – Norfolk, VA
I have had the pleasure of working with Shawn for the past two years. After working with several local roofing companies, I was given Shawn’s name as a referral. The portfolio that I manage is challenging in that the homes are historical and require a high level of expertise to find and repair all of the roof leaks. Shawn and his team showed me that they are professional and dedicated and have proven this in their excellence in customer service. I am able to “rest easy” when a rain storm is coming our way. I highly recommend Shawn and his team for all of your roofing (and related) services needs.
Karen Ostrowski, Regional Flag Manager Lincoln Military Housing Norfolk, Virginia
April 9, 2018
It is my pleasure to recommend The Roof Coating Company based on the exceptional roof replacement job completed at St. Croix Apartments in Virginia Beach. Your attention to detail and ability to communicate throughout the entire job was first class.
The Roof Coating Company performed an excellent job of navigating the unique challenges of completing a full roof replacement on an occupied apartment community. Not only did they communicate well with our team and delivery a quality job on-schedule, but they were also mindful of the hundreds of residents who call St. Croix Apartments home.
On behalf of everyone on our team, we look forward to working with The Roof Coating Company in the future.
Jared Levin, Managing Partner, Levco Management
Meadowbrook Memorial Gardens
To whom it may concern,
My flat top Mausoleum roof was in desperate need of replacement. Every time it rained we had an indoor lake. I turned to my company’s “Online Maintenance Desk” to assist me in finding roofers to provide me quotes for replacing the existing flat top mausoleum roof. I chose Roofing and Exteriors of Virginia located out of Newport News, VA because their pricing for the job was in line with today’s economy.
After accepting the quote from Roofing and Exteriors of Virginia, Shawn Saunders, the owner, kept me informed on all stages of the process of the new roof. Mr. Saunders was very informative on everything that was going to be done along with a time line for all of the work. His crew also worked with our staff so that whenever we had to use the Mausoleum Chapel for a service they would stop working.
I cannot say enough about this company. They were very professional, informative and easy to communicate with. I would highly recommend this company to anyone needing a new roof. I will welcome anyone’s call to verify the integrity of Shawn Saunders and the confidence that I have in him and his company. I will definitely be using his services again in the future should I have more roof problems.
Suzanne Rodman, General Manager Meadowbrook Memorial Gardens Suffolk, Virginia
Church Hurricane Damage
To whom it may concern,
During Hurricane Irene, our roof at First Calvary Baptist Church in Hampton was severely damaged. As pastor I contacted many roofing companies to get it repaired but not one of them returned my calls or even came to give me an estimate. I contacted Shawn at Roofing and Exteriors of Virginia; he said he would be out in about an hour or so, he was on a job site in Williamsburg. After he arrived he did a complete inspection of the entire roof including a flat section and we even looked at the gutters that were damaged and water damage to the interior to the kitchen area. He immediately called in his crew to cover the many places that were leaking with tarps.
Then the real work began, Shawn met tirelessly with the claims adjusters, calling, e-mailing and doing all the negotiations with three claim adjusters on behalf of our church. This was a long process; Shawn kept me informed of everything by phone and e-mail on a daily basis. There is no doubt in my mind if Shawn had not been our contractor we would have not been able to negotiate with insurance companies and claims adjusters to get the repairs done and the claim taken care of.
To say that Shawn went the extra mile is an understatement. He treated the project like it was his own building. Today, we have a beautiful new roof, our flat section was completely treated and we have all new gutters and Shawn coordinated the entire project from beginning to completion.
If we have another storm, he’s the only person I am calling.
Pastor Mark D. Boyd, D.D. Th.D. First Calvary Baptist Church, Hampton, VA.
Thank you for everything that your R&E team did to repair my home and get me back in quickly.
Thanks to Ken and his team! I hope we can continue to work together. I am very interested in having you access the exterior of my home and provide me a written listing for repair and window replacement. I would love it if you could do this ASAP before I refinance my home in order to allocate additional funds for repairs (I love the re-finance rates right now).
In Thanks and Gratitude,
Shawn & His team have been instrumental in developing a routing preventative maintenance schedule that we can forecast, budget and afford. It is refreshing to work with such a professional group of contractors. Thank you for all that you do!
DuVall, The Franklin Johnston Group